Per person. See group pricing
(+1 hour online pre-course learning)
North Lakes, Hamilton and Nathan
Day, night & weekend sessions.


About this course

This  Mental Health First Aid course is for both the workplace and the wider community groups or singles, the tools and skilled gained can provide early intervention and initial mental health first aid support to someone who can then be transferred on for professional treatment.
You will learn the most up-to-date Mental Health First Aid techniques to assist an adult who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based action plan.
This course is based on guidelines developed through expert consensus of people with lived experience of mental health problems and professionals.

Course Content

Mental health crisis situations covered are:

  • Suicidal thoughts and behaviours
  • Traumatic events
  • Severe effects of drug or alcohol use
  • Severe psychotic states
  • Aggressive behaviour
  • Non-suicidal self-injury (sometimes called deliberate self-harm)
  • Panic attacks

Developing mental health problems covered are:

  • Anxiety problems
  • Psychosis
  • Depression
  • Substance use problems

Course Components

Full face to face

  1. Face-to-face 2 day course
    The face-to-face 2 day theory and practical course gives you the opportunity to learn in a group setting. You will then practice the newly learned skills and receive trainer feedback before completely assessment tasks.
  2. Assessments scenario based
  3. Final multiple choice online assessment

Blended learning

  1. Online learning and assessment (up to 6-8 hour to complete)
    The online video learning component allows you the time and space to learn and complete theory assessment at your own pace, when and wherever you want! Actual duration of this component will vary depending on your past experience and knowledge. You will need access to a computer and the internet to complete this part of your course. If this is difficult for you we can arrange access for you – just give us a call! You must have successfully completed the online assessment prior to attending the practical face to face component of the course. You gain an elearning certificate of successful completion of this online course you than need to arrange the face to face component within 3 months.
  2. Face-to-face practical session (4 hours duration)
    This face-to-face practical session gives you the opportunity to learn the applied skills, practice them and receive trainer feedback and then complete assessment tasks.
  3. Final multiple choice online assessment

Course Requirements

To successfully complete this course, you must:

  • Be 18 years of age or over,
  • Have literacy skills to be able to read the mental health first aid course material and action plan.
  • Have the ability to complete a workplace Incident Report.
  • Have a level of oral communication that enables them to engage with the distressed person and accurate verbal reports to emergency response services and workplace supervisors.
  • Access to a Computer and basic computer skills
  • No prerequisites for this course


On successful completion of all course components, providing all online and practical competencies are met you will be issued a Certificate of Accreditation which is recognised by Mental Health First Aid Australia.


If you have any special learning or physical needs please contact us prior to attending your course and we can discuss suitable support options. This includes Language, Literacy or Numeracy (LLN) needs or difficulties accessing a computer and/or the internet to complete the online learning and assessment.
If you are concerned that your language, literacy or numeracy skills will not be sufficient to complete the course, you can complete our online interactive LLN assessment. You will be required to log-in and create a Learner account. We will get back to you with the results and discuss any required support we can provide or refer you to other suitable support agencies.

The LLN tool can be found HERE

Procedure for Refund Request

Phone or email P: 0423 185 801
[email protected]
Receive, complete and return a refund request form
Management to review the request and make a decision
Client contacted with outcome
If approved, refund processed within 7 days

Training Done Differently

Save Time, Have Fun and Leave Confident



  • To enrol in the course online, please book your practical workshop HERE
  • To enrol over the phone, please call: 1300 976 276
  • Business Hours: 8:30am-5:00pm Mon-Fri, 9am-2pm Sat

* All fees must be paid prior
to course commencement.

This unit is nationally recognised. Upon successful completion, learners will receive a nationally recognised Statement of Attainment issued by:

Fluid First Aid – RTO Code 45508

This unit is nationally recognised. Upon successful completion, learners will receive a nationally recognised Statement of Attainment issued by:

Fluid First Aid – RTO Code 45508


We will make refunds to Learners in certain circumstances as listed in the table. To apply for a refund you should email a request to: [email protected]

Public Individual Course Booking

Private Corporate Group Booking


When do I need to update this course.

Every three years MHFAA will send you a reminder email to refresh your Mental Health First Aid qualifications. Refresher courses are delivered in a 4-hour face-to-face session and participants will receive a manual to take home. There is an online assessment after the face-to-face session which when completed will extend accreditation by a further 3 years.

On completion is there any (CPD) Continuing Professional Development Points.

Standard MHFA Course has been endorsed by some professional bodies as continuing professional development (CPD) for:

  • Nurses, midwives, mental health nurses, and practice nurses

  • Chiropractors

  • Physiotherapists

Not endorsed but can claim CPD:

  • Psychologists, social workers, teachers, dieticians, speech pathologists, Audiologists and audiometrists, orthotists and prosthetists, and lawyers In some states and territories.

Why Learn The Fluid Way

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Save time
Our innovative online learning cuts class time in half!

Have fun
Award-winning videos / Relaxed
& waffle-free classes

Leave confident
More equipment /
More hands-on / Experienced,
but approachable trainers

Emailed PDF certificate within 2
business days of course completion Book Now

What Our Customers Are Saying

Cosette Heazlewood
Cosette Heazlewood
Very informative course with explanations behind different first aid and CPR practices. Personal anecdotes helped to explain the importance of an understanding of how to administer CPR and first aid. My trainer was approachable and friendly. Highly recommend.
Robert Martin
Robert Martin
Jules Phillips
Jules Phillips
Excellent training facility. Thank you Corrinne for excellent delivery of the courses!!
Brad Bates
Brad Bates
Had an amazing tutor her teaching style was so good, really good interaction between tutor and pupils definitely recommended. 10/10..
Jacinta King
Jacinta King
Have been getting my CPR refreshed every year at Fluid as well as First Aid courses since I was in highschool. The online learning modules are so user friendly and easy to get through, practical sessions are super informative and you just get in and get it done without spending long hours/days in boring course work. I'm a customer for life!!
Erin Brown
Erin Brown
Great CPR training. The trainer was very knowledgeable and taught relevant information. This is the second year we have been to Fluid First Aid North Lakes and will be booking again next year for our refresher training. Highly recommend
Daniel Harris
Daniel Harris
Brenda Downs
Brenda Downs
Great place to learn was not boring great and interesting.
Naomi Terrill
Naomi Terrill
Ashley Huey
Ashley Huey
Was one of the best first aid courses I’ve done, can’t remember her name but she was very lovely, had great knowledge of all current procedures and did a great job getting her point across
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